FAQ
Hours of Operation
Our sales office is located at 700 West Mississippi #A6. We are open
Monday through Friday 8:00am to 5:00pm. We are closed weekends and major holidays.
Who do I call for service?
If your equipment is a fax, printer or copier contact Document Solutions USA:
- Phone: 303-369-8765 OR
- E-mail: contact@documentsolutionsusa.com
You will need to have your machine serial # handy with a contact and phone number for service to respond.
How do I sort out drums, developers, toner, and cartridges?
- All machines need toner/dry ink and drums/developers.
- Some machines (printers/copiers) may have both toner and drum in one container called a “cartridge”.
How do I order supplies?
To order supplies, you can call our local number (303) 369-8765.
Who should I contact for a machine demonstration?
You can call the Documents Solutions USA office at 303-369-8765 or
simply click the Demo Request button and schedule one at your convenience.
Who should I contact for a machine demonstration?
You can call the Documents Solutions USA office at 303-369-8765.
Who should I call if I cannot find the product for which I am looking?
E-mail contact@documentsolutionsusa.com,
and provide as much detail as possible about the product for which you are looking,
as well as how best to contact you. We will contact you within 48 business hours of receipt of your e-mail.
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